This Privacy Policy outlines how we collect, use and store your information. If you have any questions or concerns please contact us.

What personal data do we collect and why?

You will be asked to provide us with personal data such as your name and email address when you:

  • Download our free software
  • Purchase our software products
  • Send us sales or support enquiries
  • Sign up for our newsletter

We will only use information held about you for the following purposes:

  • For licence verification
  • To notify you when your support subscription is due to expire
  • To notify you about changes to our software
  • To fulfil your sales or support enquiries
  • To send you our newsletter (if you opted-in)
  • For analytics to improve our product offerings

What third-parties do we share your data with?

To provide our services we need to share some of your personal data with third parties.

  • Paddle — We use Paddle as our payment processor. We supply them with your email address for billing purposes. You can view Paddle's privacy policy here.
  • Mailchimp — We use Mailchimp to send email newsletters. We use the double opt-in process to ensure we have your consent to send you emails. You can unsubscribe from this list at any time by clicking the unsubscribe link at the bottom of any email. You can view Mailchimp's privacy policy here.
  • Postmark — We use Postmark for sending transactional emails to our users. You can view Postmark's privacy policy here.

We also use third parties, which we don’t directly provide information to, but they collect data in order to provide their services:

  • Google Analytics — We use Google Analytics to analyse website usage. Google Analytics uses cookies, which you may refuse by disabling them within your browser settings. You can view Google Analytics' privacy policy here.

Cookies and other technologies

Our website uses cookies to provide access to certain functionality such as downloading purchased products and submitting support requests. These cookies contain no personal information, and you may refuse them by disabling cookies within your browser settings, however you will not be able to use certain parts of our website.

As with most internet services our web servers automatically log web page visits which include your IP address and User Agent. This information is deleted periodically and is primarily used for monitoring any issues with our website.

Access to your personal information

You are entitled to view, amend or delete the personal information that we hold. Email your request to support@foxtonforensics.com and we'll be happy to assist you.

Policy modifications

We reserve the right to change this Privacy Policy at any time and any amended Privacy Policy will be posted on our website.